Privacy Policy

 
Privacy Policy – Tipsy Fox Pub Southwater Ltd
Effective Date: April 2026
Tipsy Fox Pub Southwater Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or interact with us.
1. Who We Are
Tipsy Fox Pub Southwater Ltd operates The Tipsy Fox pub in Southwater, West Sussex.
For the purposes of data protection law, we are the data controller responsible for your personal data.
If you have any questions about this policy, please contact us at:
Email: hello@tipsyfoxpub.co.uk
2. What Data We Collect
We may collect and process the following information:

• Contact information – name, email address, phone number (e.g. via enquiries or bookings)

• Booking details – reservation times, party size (via third-party booking platforms)

• Website usage data – IP address, browser type, pages visited (via cookies and analytics)

• Communications – messages you send us via forms, email, or social media

3. How We Use Your Data
We use your data to:

• Respond to enquiries and messages

• Manage bookings and reservations

• Improve our website and customer experience

• Send updates or marketing (only where you have opted in)

• Meet legal or regulatory obligations

4. Booking Systems & Third Parties
We may use trusted third-party booking platforms to manage reservations.
When you make a booking, your data may be processed by these providers in accordance with their own privacy policies. We only work with providers that meet UK data protection standards.
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to:

• Understand how visitors use the site

• Improve performance and usability

• Support basic website functionality

You can control or disable cookies through your browser settings.
6. Lawful Basis for Processing
We process your personal data under the following lawful bases:

• Legitimate interests – to operate and improve our business

• Contract – to manage bookings and respond to enquiries

• Consent – for marketing communications (where applicable)

• Legal obligation – where required by law

7. Data Sharing
We do not sell your data.
We may share your data with:

• Booking platform providers

• Website and IT service providers

• Professional advisors (e.g. accountants, legal)

• Authorities if required by law

8. Data Retention
We only keep your data for as long as necessary to:

• Fulfil the purpose it was collected for

• Meet legal, accounting, or reporting requirements

9. Your Rights
Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details above.
10. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
11. External Links
Our website may contain links to third-party websites (such as booking platforms or social media). We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.